Frequenlty Asked Questions

Setting up your account takes just a few minutes. Sign up with your name and email address, complete a quick identity check for security, and fund your account with an initial deposit of . Once your account is active, you’ll have access to the trading platform, real-time market data, and automated tools to support informed decision-making from your first trade.

We use bank‑grade encryption, two‑factor authentication (2FA), and cold storage for digital assets to protect your funds. All payments are processed via verified partners, and personal data is handled in accordance with strict privacy standards. Your security is our top priority, from registration to withdrawal.

You can request a withdrawal at any time from your account dashboard. Withdrawals are typically processed within 1–3 working days, depending on your payment method. There are no hidden fees — all charges and processing times are shown before you confirm the transaction.

Start with the minimum deposit and explore all features at your own pace. The trading platform is designed to be straightforward and secure, with intuitive navigation, educational resources and 24/7 support to guide you. When you’re ready, you can switch to live trading — the choice is entirely yours.

No prior trading experience is required. Our platform provides guided onboarding, clear tutorials and AI-assisted tools to make every step straightforward. Whether you’re new to the markets or already experienced, you can learn how our platform works, practise and trade at your own pace. If you need help, our support team is available 24/7 via live chat and email.

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We’re the most trusted trading platform for individuals and businesses to buy, sell and manage cryptocurrency.

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